Community Jobs » Communications Officer (Nutrition Services)

Communications Officer (Nutrition Services)

Job Title: Communications
Officer (Nutrition Services)

Organization: Action Against Hunger / Action contre la Faim – Canada

Report To: Director of

Location: Hybrid –
Ontario / Remote – Quebec

Job Type: Full-Time, 1-year
contract with a possibility of extension

Work Hours: 37.5-hours
per week. *(Flexibility is required to work
outside regular office hours if needed.)

Salary: CAD 52K per


Founded in 1979, Action Against Hunger is a global humanitarian
organization that takes decisive action against the causes and effects of
hunger. Our mission is to save the lives of severely malnourished children
while helping communities become self-sufficient. Recognized as a world leader
in the fight against malnutrition, Action Against Hunger has pursued its vision
of a world without hunger for almost four decades, combating hunger in
emergency situations of conflict, natural disaster, and chronic food
insecurity. With more than 8,000 staff in nearly 50 countries, our programs in
nutrition, food security, livelihoods, water, sanitation, and hygiene, reach
more than 20 million people each year.


Since 2007, Action Against Hunger Canada has provided leadership in the
development and implementation of one of the world’s leading nutrition survey
methodologies: SMART (Standardized Monitoring and Assessment of Relief and
Transition). The project has built the capacity of over 1,500 health workers
around the world on how to apply this methodology when conducting nutrition and
mortality surveys. The SMART global project works closely with the Global
Nutrition Cluster membership to ensure the accessibility of a wide range of
tools, technical guidance and learning on the methodology. All SMART initiatives
are targeted towards humanitarian and development stakeholders conducting
surveys using the methodology.


Action Against Hunger Canada is the co-host of the Technical Support Team
Coordination Unit of Global Nutrition Cluster Technical Alliance. The Technical
Support Team (TST) of the Global Nutrition Cluster (GNC) Technical Alliance is
an initiative to support practitioners in improving the quality of nutrition in
an emergency (NiE) preparedness, response, and recovery by providing coordinated,
accessible, and timely technical support, through multiple channels when


The Communication
Officer will be responsible for creating communications content on behalf of the
SMART Initiative and for supporting communication efforts from the TST, to hype
up all the work that is being done. The role also entails ensuring the
implementation of the SMART Communication Strategy, in full compliance with
Action Against Hunger Canada’s and its donors’ policies, processes and procedures.


  • Work with relevant team members to
    conceptualize and implement the communications strategy and campaigns.
  • Manage SMART initiative’s social media, website, and
  • Support revamping the SMART initiative’s website.
  • Build and maintain effective working
    relationships with internal stakeholders and teams to ensure any content
    writing requests are fulfilled without errors or misinformation.
  • Coordinate the collection and archiving of field
    materials with the SMART team and country offices.
  • Track analytics and create reports detailing
    successes and engagement traffic.
  • Ensure that all communications and marketing
    materials align with the organization’s brand standards, including that of
    SMART and TST as well as with the donor/partner branding guidelines.
  • Coordinate, implement and monitor the SMART
    communication strategy and content calendar, in close collaboration with
    the SMART team.
  • Maintain digital media archives including
    photos and videos.
  • Maintain pro-active exchange and collaboration throughout
    the Nutrition Department.
  • Participate in project coordination meetings
    and produce meeting minutes.
  • Lead and Revamp the TST materials including the
    1-pagers and presentations.
  • Support maintaining the Global Nutrition Cluster
    – Technical Alliance website by ensuring that all areas are kept up to
  • Support the development of compelling content and
    materials to showcase, promote, and publish the work done by the TST more
  • Support the TST
    Coordination Unit and World Vision in generating demand for the TST


  • Minimum 3 years of experience in
    communications, journalism, or in a closely related field.
  • Bachelor’s degree in communications, journalism, or in a
    relevant discipline.
  • Experience working in complex environments with a high degree
    of organizational effectiveness.


  • Fluency in English and French in both
    oral and written communications (fluency in
    Spanish or Arabic would be considered an asset).
  • Excellent written and oral communication skills.
  • Excellent understanding of communications strategies in the humanitarian
    and development sectors.
  • Solid knowledge of communications, public relations, and
    marketing best practices.
  • Ability to think strategically and identify ways of improving
  • High level of creativity in producing compelling and visually
    appealing content.
  • Ability to multi-task and work independently under tight
  • Positive attitude and strong analytical, interpersonal,
    organizational, and coordination skills.
  • Ability to work in teams and develop relationships through
    effective communication.
  • Demonstrated commitment to Safeguarding and Gender Equality.
  • Excellent knowledge of MS Office Suite (Word, Excel,
  • Excellent knowledge of Mailchimp, Google Analytics and WordPress.
  • Knowledge of Adobe Photoshop, InDesign, Illustrator would be
    considered an asset.

Against Hunger Canada is committed to the creation of a diverse and inclusive
workplace. We actively welcome applications from Indigenous persons, persons
with disabilities, visible minorities, women, persons of all sexual
orientations and genders. If you are invited to continue the selection process,
please notify our human resources representative of any accommodation or
special measures that you may require.

Against Hunger Canada is committed to promoting the well-being of people around
the world and focuses its efforts on saving lives through the elimination of hunger.
To that end, we uphold the principles of independence, neutrality,
non-discrimination, unrestricted access to assistance, professionalism, and
transparency in all our operations. We have ZERO TOLERANCE towards any behavior
violating our Code of Conduct, including workplace violence, harassment and
sexual harassment, any form of exploitation and abuse, corruption, fraud, and
any behavior lacking integrity.

Against Hunger Canada is committed to safeguarding children and adults in the communities
where we work. Our safeguarding commitment is to ensure that children and
adults are protected from both deliberate and unintentional harm or abuse
caused by Action Against Hunger staff, including the Prevention from Sexual
Exploitation and Abuse (PSEA).

In an
effort to safeguard children and adults in communities we work, our offers of
employment are conditional on successfully clearing background checks that
may include, but are not limited to, criminal records, vulnerable sector
screening, and employment references.

If you
are interested in this position, please apply online by July 4, 2022, using the
following link:

We thank
all applicants for their interest in this opportunity; however, only those
selected for an interview will be contacted.

To learn more about
Action Against Hunger, visit our website at