Community Jobs » Communications Officer

Communications Officer

Job Title: Communications Officer

Organization: Action Against Hunger / Action contre la Faim –
Canada

Report To: Director of Development

Location: Toronto, ON (Hybrid)

Job Type: Full-Time, Permanent

Start Date: July 2022

Work Hours: 37.5 hours per week

Salary: CAD 48K – 55K per annum

ABOUT US

Founded in 1979, Action
Against Hunger is a global
humanitarian organization that takes decisive
action against the causes and
effects of hunger. Our mission is to save the lives of severely malnourished children while helping communities become
self-sufficient. Recognized as a world leader in the fight against malnutrition, Action Against
Hunger has pursued its vision of a world without hunger for almost four decades, combating hunger in
emergency situations of conflict, natural disaster, and chronic food insecurity. With more than 8,000 staff in
nearly 50 countries, our programs in nutrition, food security, livelihoods, water, sanitation, and
hygiene, reach more than 20 million people each year.

ABOUT THE ROLE

Reporting to the Director of
Development and acting as an integral part of the Development Team, the Communications
Officer will be responsible for producing impactful communications built on
strong storytelling, solid strategic thinking, and exceptional writing skills.
The incumbent will be tasked to develop plain language communications by
pulling out key insights from technical content. This role requires someone
with a natural curiosity and a high level of creativity. A skilled communicator
who can successfully interface with colleagues, donors, partners, and the media
and can execute high-quality work on time.

JOB RESPONSIBILITIES

Content Development –
50%

  • Work with the Director
    of Development to conceptualize and implement the communications and brand strategy.
  • Lead the researching,
    interviewing, and writing required to produce a wide range of key internal and
    external communications including but not limited to:

a)
Key messages for marketing
and fundraising campaigns.

b)
Marketing content –
direct mail, digital advertisements, radio advertisements, donor emails, social
media posts, website content, donor surveys, and training manuals.

c)
Collateral – annual
report, cases for support, impact reports and special reports.

d)
Ghostwriting for
senior leadership including posts, key messages for interviews, and op-eds for
publications.

  • Ensure that all
    communications and marketing materials align with the organization’s brand
    standards, as well as with the donor/partner branding guidelines.
  • Act as a project
    manager on communications initiatives by building critical paths to develop and
    deliver best-in-class materials and ensure deadlines are met.
  • Build and maintain effective
    working relationships with internal stakeholders and teams to ensure any
    content writing requests are fulfilled without errors or misinformation.

Media Management – 30%

  • Identify press
    opportunities through evolving issues.
  • Develop content for dissemination
    via press releases, and other distribution channels.
  • Serve as the
    organization’s media liaison.
  • Build and manage the
    organization’s social media profile and presence.
  • Scan the media
    marketplace to keep up to date on the latest media trends.
  • Monitor online and
    offline media campaigns, and report on results.
  • Build long-term
    relationships with media influencers.
  • Appropriately manage
    the organization’s media budget.

Story Development and
Curation – 20%

  • Support the
    development of compelling content and materials to showcase, promote, and
    publish the work done by Action Against Hunger Canada and its International
    Network.
  • Coordinate the
    collection and archiving of field materials from country offices.
  • Maintain digital media
    archives including photos and videos.
  • Meet regularly with
    counterparts in-country offices to discuss upcoming stories.

QUALIFICATIONS AND EXPERIENCE

  • An
    undergraduate degree in Journalism, Communications, or in a related field
    of study.
  • 4+ years of
    relevant experience in a similar role, ideally in a not-for-profit setting.
  • Experience
    crafting content for online and offline marketing channels.
  • Experience
    creating effective video content for use in social and other media would be considered
    a strong asset.

KNOWLEDGE, SKILLS,
ABILITIES AND OTHER ATTRIBUTES

  • Fluency in English and
    French in both oral and written communications (fluency in Spanish or Arabic
    would be considered an asset)
  • Demonstrated ability to
    think strategically to create and deliver effective and impactful communications
    plans.
  • Ability to interpret,
    synthesize and articulate complex concepts into terms understandable and
    compelling to donors and prospects.
  • Strong, research,
    interviewing, and information-gathering skills.
  • Strong initiative,
    analytical, organizational, and coordination skills.
  • Ability to work in a
    fast-paced environment and independently under tight deadlines.
  • Excellent
    interpersonal and collaborative skills with a positive “can-do” attitude.
  • Ability to interface
    with senior leadership and work effectively in teams.
  • Solid knowledge of
    communications, public relations, and marketing best practices of the
    not-for-profit sector.
  • Excellent knowledge of
    MS Office Suite (Word, Excel, PowerPoint)
  • Knowledge of Adobe
    Photoshop, InDesign, and Illustrator would be considered an asset.
  • Demonstrated
    commitment to Safeguarding and Gender Equality.

WORK CONDITIONS

  • Office setting or work
    from home.
  • Required to be seated
    whilst completing computer and desk-based tasks for long periods.

Action Against Hunger Canada is committed to the creation of a diverse
and inclusive workplace. We actively welcome applications from Indigenous
persons, persons with disabilities, visible minorities, women, persons of all
sexual orientations and genders. If you are invited to continue the selection
process, please notify our human resources representative of any accommodation
or special measures that you may require.

Action Against Hunger Canada is committed to promoting the well-being of
people around the world and focuses its efforts on saving lives through the
elimination of hunger. To that end, we uphold the principles of independence,
neutrality, non-discrimination, unrestricted access to assistance,
professionalism, and transparency in all our operations. We have ZERO TOLERANCE
towards any behavior violating our Code of Conduct, including workplace
violence, harassment and sexual harassment, any form of exploitation and abuse,
corruption, fraud, and any behavior lacking integrity.

Action Against Hunger Canada is committed to safeguarding children and
adults in the communities where we work. Our safeguarding commitment is to
ensure that children and adults are protected from both deliberate and
unintentional harm or abuse caused by Action Against Hunger staff, including
the Prevention from Sexual Exploitation and Abuse (PSEA).

In an effort to safeguard children and adults in communities we work,
our offers of employment are conditional on successfully clearing background
checks that may include, but are not limited to, criminal records,
vulnerable sector screening, and employment references.

If you
are interested in this position, please apply online by Tuesday, June 28, 2022,
using the following link: https://apply.workable.com/acfcanada/j/1212E54F05/

We thank
all applicants for their interest in this opportunity; however, only those
selected for an interview will be contacted.

To learn more about Action Against Hunger, visit
our website at www.actionagainsthunger.ca