Job Title: Communications Officer
Organization: Action Against Hunger / Action contre la Faim –
Report To: Director of Development
Location: Toronto, ON (Hybrid)
Job Type: Full-Time, Permanent
Start Date: July 2022
Work Hours: 37.5 hours per week
Salary: CAD 48K – 55K per annum
Founded in 1979, Action
Against Hunger is a global
humanitarian organization that takes decisive
action against the causes and
effects of hunger. Our mission is to save the lives of severely malnourished children while helping communities become
self-sufficient. Recognized as a world leader in the fight against malnutrition, Action Against
Hunger has pursued its vision of a world without hunger for almost four decades, combating hunger in
emergency situations of conflict, natural disaster, and chronic food insecurity. With more than 8,000 staff in
nearly 50 countries, our programs in nutrition, food security, livelihoods, water, sanitation, and
hygiene, reach more than 20 million people each year.
ABOUT THE ROLE
Reporting to the Director of
Development and acting as an integral part of the Development Team, the Communications
Officer will be responsible for producing impactful communications built on
strong storytelling, solid strategic thinking, and exceptional writing skills.
The incumbent will be tasked to develop plain language communications by
pulling out key insights from technical content. This role requires someone
with a natural curiosity and a high level of creativity. A skilled communicator
who can successfully interface with colleagues, donors, partners, and the media
and can execute high-quality work on time.
Content Development –
- Work with the Director
of Development to conceptualize and implement the communications and brand strategy.
- Lead the researching,
interviewing, and writing required to produce a wide range of key internal and
external communications including but not limited to:
Key messages for marketing
and fundraising campaigns.
Marketing content –
direct mail, digital advertisements, radio advertisements, donor emails, social
media posts, website content, donor surveys, and training manuals.
Collateral – annual
report, cases for support, impact reports and special reports.
senior leadership including posts, key messages for interviews, and op-eds for
- Ensure that all
communications and marketing materials align with the organization’s brand
standards, as well as with the donor/partner branding guidelines.
- Act as a project
manager on communications initiatives by building critical paths to develop and
deliver best-in-class materials and ensure deadlines are met.
- Build and maintain effective
working relationships with internal stakeholders and teams to ensure any
content writing requests are fulfilled without errors or misinformation.
Media Management – 30%
- Identify press
opportunities through evolving issues.
- Develop content for dissemination
via press releases, and other distribution channels.
- Serve as the
organization’s media liaison.
- Build and manage the
organization’s social media profile and presence.
- Scan the media
marketplace to keep up to date on the latest media trends.
- Monitor online and
offline media campaigns, and report on results.
- Build long-term
relationships with media influencers.
- Appropriately manage
the organization’s media budget.
Story Development and
Curation – 20%
- Support the
development of compelling content and materials to showcase, promote, and
publish the work done by Action Against Hunger Canada and its International
- Coordinate the
collection and archiving of field materials from country offices.
- Maintain digital media
archives including photos and videos.
- Meet regularly with
counterparts in-country offices to discuss upcoming stories.
QUALIFICATIONS AND EXPERIENCE
undergraduate degree in Journalism, Communications, or in a related field
- 4+ years of
relevant experience in a similar role, ideally in a not-for-profit setting.
crafting content for online and offline marketing channels.
creating effective video content for use in social and other media would be considered
a strong asset.
ABILITIES AND OTHER ATTRIBUTES
- Fluency in English and
French in both oral and written communications (fluency in Spanish or Arabic
would be considered an asset)
- Demonstrated ability to
think strategically to create and deliver effective and impactful communications
- Ability to interpret,
synthesize and articulate complex concepts into terms understandable and
compelling to donors and prospects.
- Strong, research,
interviewing, and information-gathering skills.
- Strong initiative,
analytical, organizational, and coordination skills.
- Ability to work in a
fast-paced environment and independently under tight deadlines.
interpersonal and collaborative skills with a positive “can-do” attitude.
- Ability to interface
with senior leadership and work effectively in teams.
- Solid knowledge of
communications, public relations, and marketing best practices of the
- Excellent knowledge of
MS Office Suite (Word, Excel, PowerPoint)
- Knowledge of Adobe
Photoshop, InDesign, and Illustrator would be considered an asset.
commitment to Safeguarding and Gender Equality.
- Office setting or work
- Required to be seated
whilst completing computer and desk-based tasks for long periods.
Action Against Hunger Canada is committed to the creation of a diverse
and inclusive workplace. We actively welcome applications from Indigenous
persons, persons with disabilities, visible minorities, women, persons of all
sexual orientations and genders. If you are invited to continue the selection
process, please notify our human resources representative of any accommodation
or special measures that you may require.
Action Against Hunger Canada is committed to promoting the well-being of
people around the world and focuses its efforts on saving lives through the
elimination of hunger. To that end, we uphold the principles of independence,
neutrality, non-discrimination, unrestricted access to assistance,
professionalism, and transparency in all our operations. We have ZERO TOLERANCE
towards any behavior violating our Code of Conduct, including workplace
violence, harassment and sexual harassment, any form of exploitation and abuse,
corruption, fraud, and any behavior lacking integrity.
Action Against Hunger Canada is committed to safeguarding children and
adults in the communities where we work. Our safeguarding commitment is to
ensure that children and adults are protected from both deliberate and
unintentional harm or abuse caused by Action Against Hunger staff, including
the Prevention from Sexual Exploitation and Abuse (PSEA).
In an effort to safeguard children and adults in communities we work,
our offers of employment are conditional on successfully clearing background
checks that may include, but are not limited to, criminal records,
vulnerable sector screening, and employment references.
are interested in this position, please apply online by Tuesday, June 28, 2022,
using the following link: https://apply.workable.com/acfcanada/j/1212E54F05/
all applicants for their interest in this opportunity; however, only those
selected for an interview will be contacted.
To learn more about Action Against Hunger, visit
our website at www.actionagainsthunger.ca