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Community Jobs » Outreach and Communications Advisor

Outreach and Communications Advisor

Contract Type: Full-time
(position funded through September 2023. Work is ongoing to secure funding
beyond that period.)

Start Date:
October 2022

Location: Remote
within the Greater Toronto Area

Closing Date: October
17, 2022 at 5:00 pm EST

Hours of work: Flexible

Salary: $55,000 –
$65,000, commensurate with experience and qualifications

Benefits: A
generous benefits package will be made available following the end of the
three-month probationary period, which includes health and dental benefits,
AD&D, Long-term disability and life insurance. Group and individual
professional development opportunities are also provided to staff.

Paid time off: Four
weeks (20 days) of paid vacation are provided and CCHR typically closes between
Christmas and New Year’s Day, providing a handful of additional paid days off
for staff to rest and recharge. 10 paid days are also provided to use for
personal and family illness, injury or medical emergency.

Application Method: Cover
letter + resume as one PDF document. Shortlisted candidates will be invited to
complete an assignment and to participate in an interview. Please see
instructions below.

Canadian Centre for Housing Rights (formerly CERA)

CCHR is one of Canada’s
oldest charities working to advance the right to housing in Canada. Founded in
1987, CCHR has worked tirelessly for 35 years at the intersection of human
rights and housing. We are one of Canada’s leading NGOs working in the area of
social and economic rights. CCHR works to advance the right to adequate housing

· Serving
clients to help them stay housed
: We provide free
services to tenants facing eviction and human rights violations in their
housing, and we are experts in these fields. Each year we provide services to
over a thousand tenants and we are highly effective in ensuring that some of
the most vulnerable renters remain in their homes.

· Providing
education and training about housing rights
: We provide public education and training on housing rights
and human rights in housing to diverse groups across Ontario, reaching
approximately 1,000 people annually. We work with community partners to train
individuals and communities about their housing rights and how to assert them,
and we engage with landlords to educate them about their obligations as housing

· Advancing
rights-based housing policy
: We advance
rights-based housing policy through research, policy development, advocacy and
litigation across Canada. Notable achievements include setting a legal
precedent preventing landlords from discriminating against renters who receive
social assistance, launching a constitutional challenge against the federal
government for failing to take action against homelessness, and coordinating
the Right to Housing Toronto Network (R2HTO).

Working at

CCHR is a
collaborative and cross-functional team of about 30 motivated professionals
working across Canada, linked by our commitment to advancing the right to
housing. We are in the second year of our strategic plan, which prioritizes
organizational growth, working nationally, developing innovative ways to engage
communities and individuals to support their right to housing and building new,
dedicated teams in the areas of policy advocacy, research and strategic
litigation. CCHR’s four functional teams (Services and Education; Policy
Advocacy and Communications; Research; and, Strategic Litigation) work
collaboratively together to support each other’s work in identifying and
executing innovative ways to advance the right to housing.

office is located at the Centre for Social Innovation (Spadina location), an
exciting shared workspace that houses 250 non-profits and social innovators
across multiple locations in downtown Toronto. It is accessible by transit and
offers substantial opportunities to network with like-minded people and
participate in a mission-driven, innovative community through various events.
CCHR’s team works remotely, but our office has several workstations which are
available to staff who would like to work from the office on a part-time or
occasional basis.

the Role

are seeking a motivated and committed outreach and communications professional
who is creative, strategic, and has strong network and community building
skills to join our team and help us in our ambitious goal of advancing the
right to housing for all. In this role, your ability to effectively navigate
diverse stakeholder perspectives, tactfully facilitate meetings, communicate
our impact and juggle multiple responsibilities under tight timelines is

you are a self-starter with demonstrated experience in network building,
facilitation, and communications (within the housing and homelessness sectors
is an asset), this could be the right role for you. Reporting to the Manager of
Stakeholder Relations, the successful candidate will support CCHR’s outreach network
building and communications efforts through:

Outreach and Network Building

Supporting CCHR’s outreach
and network building efforts, with a goal of building capacity and commitment
to advancing the right to housing across Canada.

and coordinating right to housing communities of practice to promote
information sharing, collaboration, education and the development of right to
housing best practices across the housing and homelessness sectors.

respectful and collaborative relationships with individuals, communities,
networks and organizations who have or are working with those who have
experienced housing precarity, homelessness or human rights violations in their

and leading network meetings and other events and workshops on behalf of the

with directly impacted communities to translate community information and
direction into concrete strategies and policy recommendations.

developing, and facilitating community-based research, consultations,
education, and information sharing initiatives.

CCHR at community meetings and events when appropriate.

other duties to support CCHR’s stakeholder engagement efforts.


Drafting original and
engaging communications materials including press releases, statements,
articles, project case studies, website content, social media posts and
engagement, e-newsletters and other promotional
materials, reports for donors and speaking notes.

Supporting and
managing, where appropriate, CCHR’s digital and social media initiatives across
all platforms (LinkedIn, Twitter, Facebook, etc.) and CCHR’s website, including
developing content, frequent posting, community monitoring and digital
engagement, metrics tracking and reporting.

Contributing to and
leading, where appropriate, digital campaigns to advance CCHR’s policy advocacy

Supporting the
evolution of CCHR’s website to serve as a tool for current and prospective
donor engagement and education, and as a knowledge hub for the sector.

Building relationships
with key media contacts and identifying opportunities to proactively pitch stories
through media outlets as appropriate.

organizational participation in events including conferences, workshops,
presentations and other speaking engagements.

Monitoring sector news
and trends and tracking CCHR’s media coverage.


university degree or college diploma in a relevant field (e.g. communications,
journalism, public relations, education or related fields).

Minimum of
3 years of post-graduation professional experience in a role that
includes outreach and/or community engagement within the housing and
homelessness sectors and/or experience working with communities impacted by
economic hardship or housing insecurity.

experience with meeting facilitation and building collaborative and respectful
relationships with community organizations, coalitions and networks, and/or the
broader non-profit sector and working in close co-operation with volunteers,
community members, legal experts, service providers, academia and/or
researchers, and in a multi-disciplinary team.

Outstanding written and
oral communication skills in English and an ability to develop clear and
compelling content for a variety of purposes (social
media, e-newsletters, blog posts and articles, website copy, talking points,
key messages, promotional materials)
and a variety of audiences
(impacted communities, partners, stakeholders, the
general public, media, governments).

Ability to
take a project management approach to managing work, including developing and
managing workplans, tracking and monitoring tasks and deadlines, and
self-managing tasks and workflow.

proficiency in Microsoft Office (Word, Excel, PowerPoint, SharePoint), social
media platforms (Twitter, Facebook, LinkedIn), and website content management
platforms (WordPress)

in digital design software such as, Adobe Creative Suite programs (Photoshop,
InDesign, Premier Pro) or Canva is an asset.

of the right to housing, human rights and housing law, and the housing and
social services sector is an asset.

Working proficiency in
an additional language is an asset, particularly French.

and attributes

organizational, analytical and problem-solving skills.

networking, presentation, and facilitation skills.

of the housing and homelessness services landscape in Toronto, and
appreciation of challenges faced by communities impacted by the housing crisis.

Ability to multi-task,
thrive in a fast-paced environment, and adapt quickly to change.

Ability to work
accurately under pressure with attention to detail and deadlines, and with
minimal supervision.

Flexibility and entrepreneurial
spirit to accommodate high levels of responsibility and multiple and sometimes
shifting priorities.

Strong strategic
thinking skills, political acumen, diplomacy, discretion, tact and good

recognize and value the unique perspective that people with lived experience of
poverty and/or precarious housing bring in addition to the skills and
qualifications listed above.

apply for this job

should include a resume and cover letter in one PDF document and should be
submitted by email to opportunities@housingrightscanada.comwith the
subject line: Application – Outreach and Communications Advisor.

CCHR, we believe that a workforce that reflects the diversity of the
communities we serve strengthens our ability to achieve our mission. We
strongly encourage applicants of all genders, racial, ethnic and cultural
backgrounds, sexual orientations, abilities, and with a range of life
experiences to apply.

are committed to full compliance with the Human Rights Code, the Accessibility
For Ontarians With Disabilities Act, the Occupational Health and Safety
Act, and all other applicable legislation. We will provide accommodation
during the hiring process upon request and information received relating to
accommodation measures will be addressed confidentially. 


We thank all applicants for their interest.

Only candidates selected for an interview will be

No telephone enquiries please.

To apply to this position, please contact the job poster via email