About Code for Canada
Code for Canada is a national nonprofit that enables governments to deliver better digital services and empowers communities to solve civic challenges. We connect residents, government innovators and civic technologists, so they can work together to build a better nation.
As part of our mission, we form cross-functional product teams made up of product managers, UX designers and developers and embed them on government projects. Not only are these collaborators helping build products and services, they’re also tasked with building digital capacity among their government partners. The Recruitment Lead will be responsible for finding, assessing, and signing great candidates to join Code for Canada’s collaborator community.
A member of the Partnership and Outreach team, the Recruitment Lead helps to build great digital delivery teams by managing the end-to-end recruitment pipeline for new collaborators.
- Reports to Director of Partnership and Outreach
- Job type: Full-time permanent
- Target start date: ASAP
- Starting salary range: $64,000 – $70,000
- Location: anywhere in Canada
You will fill vacant roles on delivery teams by managing the end-to-end recruitment process, including:
Defining role requirements
- Work with the Partnerships and Delivery staff to understand the talent needs of new projects
- Work with operations staff to draft job descriptions, postings, and evaluation criteria
Promoting new opportunities
- Work with Outreach to promote roles and attract great candidates
- Engage with relevant communities to promote new job postings
- Conducti targeted outreach to highly desired candidates
Assessing and signing candidates
- Work with People + Culture to design and iterate on applicant assessment processes, templates, and guides
- Review resumes and applications, conduct screening calls, and lead behavioural interviews
- Coordinate and support expert technical interviewers (staff and folks from our network)
- Draft and extend offers of employment
Delivering a great candidate experience
- Be the face of the organization with applicants during the recruitment process
- Manage all candidate information with tact and confidentiality
- Proactively provide information to enable candidates to prepare for interviews
- Ensure all applicants walk away with a positive experience – even those who are not hired
- Gather data to understand candidate experience, and work with Operations staff to make systemic improvements
- Meet predefined targets for pipeline health
- Keep interest high with potential collaborators and the top of the funnel full
- Work with Partnerships to anticipate project hiring needs
- Track demographic data to ensure diversity of applicants in pipeline
- Follow labour market to help us stay ahead of trends
- Plan timelines and tasks, flagging dependencies, risks, and blockers
- Ensure all stakeholders are appropriately engaged and informed about their roles and responsibilities
- Use applicant tracking system and customer relationship management system
What to expect in the first six months
In the first week
- You’ll meet the whole team as a group, and schedule 1:1s with everyone
- You’ll be onboarded to Code for Canada’s systems and walked through organizational basics
In the first month
- You’ll work closely with the P+O director to set goals for pipeline health
- You’ll learn about the history and strategy for applicant selection/assessment process
- You’ll work with your colleagues on the Partnership + Outreach team to build project plans for expected upcoming hires
- You’ll experience all of C4C’s regular rituals
- You’ll be familiar with our ATS and CRM, and have begun building an understanding of how you’ll be able to use them to meet your goals
In the first three months
- You will have been accountable for recruiting and assessing at least one collaborator to work on a specific delivery project, touching on all aspects of the main responsibilities listed above
- You’ll demo learnings about collaborator pipeline to all staff
- You are iteratively improving processes and tools
- You’ll be an ATS and CRM expert
In the first six months
- You’ll have proposed and maybe launched new initiatives, processes, or tools to improve the way we manage and engage our collaborator community
- You’ll be leading all recruitment/assessment processes to match collaborators with active projects
How you’ll be evaluated, once you’re up to speed
- Size of collaborator pipeline
- Diversity (race, gender, age, tenure, skillset) of collaborator pipeline
- Reported applicant experience
- Other criteria, as established with and by your manager
Who we’re looking for
- Proven ability to provide great end-to-end experiences for applicants. Maybe you built this skill as a recruiter, or in an adjacent field such as postsecondary admissions, grassroots community management, sales, human services casework, or something else we haven’t thought of.
- Proven ability to manage complicated projects within constraints. You’re great at meeting timelines, budgets, and stakeholder expectations. You know how to monitor projects, and are comfortable raising a flag and asking for help if things are going off track.
- You’re a solid communicator. You are able to communicate clearly and respectfully in a variety of different contexts, building rapport and confidence quickly.
- You’re a champion of equity and justice at work. You know how to make people feel included, respected, and valued, regardless of their identity or background
- You approach your work as more than just boxes to check. You are motivated to continuously learn and apply critical thinking and great judgment.
Preferred, but not required
- Awareness of or involvement in the civic tech sector
- Experience in agile environments
- Digital product development expertise
- French/English bilingual
- Knowledge of Canadian employment regulations and best practices
How to Apply
If you meet 80% or more of what we’re looking for, please apply! We’ll be accepting applications until November 15. Apply here.
Please don’t write a lengthy cover letter. We welcome a brief resume (max two pages, one is great!), and answers to a few questions we’ll ask on the page that follows.
Code for Canada is an equal opportunity employer, and we do not discriminate based on citizenship, race, place of origin, ethnic origin, colour, ancestry, disability, age, creed, sex/pregnancy, family status, marital status, sexual orientation, gender identity, gender expression, or record of offenses.
We will gladly provide accommodations to candidates with disabilities during the application process. Please contact firstname.lastname@example.org to arrange accommodations.
What to Expect
Selected candidates will be invited to speak online via Google Meet with our People and Culture Manager, Lia Milito.
Following that, selected candidates will be invited to interview with the Director of People and Culture, Laura Chang.
We are expecting–ideally–that we will extend an offer to our new Recruitment Lead by early December.